Daily Dispatch publishes fresh and insightful news and analysis updated continually every day with original, online-only content as well as content from the Daily Dispatch newspaper.
Daily Dispatch readers who sign up (quick and free) can read articles or subscribe to our carefully curated email newsletters. There is a daily selection of free articles to read on Daily Dispatch, but readers need to subscribe to enjoy full access to all content on the website.
Below you’ll find information and frequently asked questions (FAQs) about Daily Dispatch digital and or Daily Dispatch print and digital subscriptions and our e-edition (an exact digital replica of the print newspaper).
· View our online subscriptions page
· View general FAQs about the Daily Dispatch website
More about your subscription
How do I subscribe to Daily Dispatch digital?
Click here to start the subscription process and choose the package to which you would like to subscribe.
You’ll be asked to sign up on the site (if you haven’t done so before) or to log in, and thereafter you’ll be able to pay for your subscription.
Why should I subscriber to Daily Dispatch?
Great journalism is expensive to produce. While newspaper publishers depend heavily on advertising revenue, that is not enough to let us bring you all the trustworthy, quality reporting you need. We’ve worked hard to give you lots of value through a Daily Dispatch subscription, and your support means we’re able to keep bringing you East London’s best news, entertainment and lifestyle reporting.
Our subscription packages
There are two (2) packages on offer via Daily Dispatch:
Daily Dispatch Digital only subscribers enjoy unlimited access to all Daily Dispatch content – including breaking news, in-depth investigations, opinion pieces, and live sport coverage (including school sport and boxing). Plus subscribers get access to the e-edition (a digital replica of the print newspaper).
Daily Dispatch Print and Digital subscribers have the same benefits as digital only subscribers but also have access to Daily Dispatch print delivery to their doorstep.
Click here to subscribe online – it’s quick and easy. You can cancel your subscription at any time after end of term without any hassles.
How do I subscribe to Daily Dispatch?
Click here to start the subscription process and choose the package to which you would like to subscribe. For assistance please contact our call centre at Tel: 0860 52 52 00 or feedback@arena.africa
The best time to call is 7am–3.30pm SA time (GMT +2) from Monday to Friday or from 7am to 12pm on Sundays.
Print and Digital Bundle
Daily Dispatch print newspaper home delivery is offered in East London, Mdantsane, King William’s Town, Bhisho, Mthatha, Komani and surrounding areas. To ask about delivery routes in your area, contact us on Tel: +27 702 2168/2103/2239.
We can only deliver to addresses that we can access straight away (freestanding homes or complexes with security). We cannot use access codes or entry keys. To ask about delivery routes in your area, contact us on the details provided below.
See below for more questions about print deliveries.
I live outside South Africa. Can I subscribe?
Yes, you can subscribe to Daily Dispatch digital anywhere in the world. For any assistance you may need contact our call centre at Tel: 0860 52 52 00 or feedback@arena.africa
Why do you ask for my e-mail address?
Your email address is our unique identifier for your subscription. It makes it easy for us to locate your current subscription package.
With how many devices can I access the Daily Dispatch digital with one subscription?
You’re allowed three two (3) device connections for each subscription you hold.
Why are you writing to me before my subscription end of term arrives?
To ensure that you are aware your subscription will auto-renew at the end of term and to guarantee an uninterrupted service.
How do I renew my subscription?
Your digital subscription will auto-renew until cancelled.
I want to cancel my subscription or enquire about the balance. What should I do?
You may cancel at any time by calling or providing notice to us in writing. Cancellation is subject to a reasonable cancellation fee. Contact us on Tel: 0860 52 52 00 or email feedback@arena.africa and we will gladly assist you.
Is my online payment secure?
Information security is critical to our business. Our payment partner, Pay Fast, provides payment technology to online merchants in 50+ countries. Its servers are PCI-DSS compliant, which keeps your card information safe. Your card details are never exposed to the merchant. Pay Fast also protects your information during transmission by using 256-bit Extended Validation Secure Socket Layer (SSL) encryption. Read more about Pay Fast security measures.
More questions about print delivery
My newspaper didn’t arrive. What should I do? Please contact our call centre at Tel: 0860 52 52 00 or feedback@arena.africa for assistance.
I subscribed but have not yet received a copy.
Please allow up to two (2) business working days for delivery of your first copy. If you have still not received your first issue, contact us at the details provided above.
My copies are arriving late, damaged or not at all. What should I do? Please contact our call centre at Tel: 0860 52 52 00 or feedback@arena.africa for assistance.
I am moving house. How do I change my address?
Log in to your account and update the delivery address. We require one week’s notice to guarantee that your address can be changed in time for your move date and to verify that you are moving to an area we service within our delivery network.
What is the minimum subscription term?
The minimum subscription term is twelve (12) months.
When does my subscription expire?
Your subscription will auto-renew end of term until cancelled.
I am going away. Can my subscription be suspended?
Yes. Delivery of the printed newspaper can be suspended while you are away. For further assistance contact us on Tel: 0860 52 52 00 or feedback@arena.africa . Please allow at least one week’s notice. You’ll need your subscriber number. You can also have your newspapers redirected to a temporary address, as long as it is in an area where we deliver.
Is the print edition of Daily Dispatch only accessible to people living in South Africa?
If you live outside South Africa, you can subscribe to our digital only package which includes Daily Dispatch e-edition (a digital replica of the print newspaper).
Sign up - https://www.dailydispatch.co.za/account/signup/
Log in - https://www.dailydispatch.co.za/account/login/
Offer page to subscribe - https://www.dailydispatch.co.za/offers/
Manage Your Account/Newsletter updates - https://www.dailydispatch.co.za/account/